Why Does Feature.fm Ask for Fan Permission to Access Their Streaming Account?

When fans engage with pre-saves, saves, follows, or subscribes through Feature.fm, they may be prompted to grant permission for access to their streaming account. This step is a requirement set by some Digital Service Providers (DSPs) and ensures transparency and security in how third-party platforms interact with user accounts.

Understanding the Permissions Form

Feature.fm displays a permissions form as part of the authentication process whenever required by DSPs. The user data accessible to Feature.fm varies by DSP and is disclosed upfront to the fan. 

This authentication allows Feature.fm to execute key actions, such as:

  • Adding an artist’s music to a fan’s library.
  • Completing a follow or subscribe action on behalf of the fan.

Since these actions involve making changes to a fan’s account, explicit user authentication is mandatory. Without it, Feature.fm would be unable to execute pre-saves or facilitate follows and subscribes. Additionally, the user data viewable by Feature.fm as a third-party cannot be itemized (e.g. a fan cannot select which attributes are shared or not shared). The user data viewable is set by the DSP and not by Feature.fm.

Why This Step is Necessary

We understand that some users may prefer to skip this step, but without this permission, Feature.fm would be unable to execute fan actions. DSPs require this authentication to protect fan accounts and ensure that only authorized actions are taken. By confirming permission, fans are actively choosing to engage with the artist, creating a more transparent and secure relationship.

The Benefits for Artists and Fans

While this extra step might seem like a hurdle, it ultimately benefits both artists and fans by:

  • Empowering Fans – Fans have full control over who can interact with their profile and must explicitly confirm any access.
  • Enhancing Security – Requiring authentication ensures that only authorized and intended actions take place.
  • Strengthening Engagement – Fans who go through this process are making an intentional choice to support the artist, leading to a more meaningful artist-fan connection.

By following these guidelines, Feature.fm ensures compliance with DSP policies while continuing to provide a seamless experience for both artists and their fans. If you have any questions or concerns, please reach out to our support team for assistance.