Request a copy of a paid invoice

Invoices are automatically sent via email to the primary address on the account. If you did not receive an invoice or need an additional copy, send an email to support@feature.fm with subject line “Invoice Request" along the order number(s) and/or date(s) of payment.

Please allow up to 7 business days to process your request.

Request updates to company details on future invoices

To add or update company information for invoicing purposes, please send an email to support@feature.fm with subject line “Invoice Request: Update Company Details."

Please include the following information with your request:

Legal name or company name
Address
VAT number
Email used to log into your Feature.fm account
Any additional information you would like included on the invoice

Please allow up to 7 business days to process your request.

Important note: Any updates made to company details will only apply to future invoices and cannot be applied to void or paid invoices.

Payments & Billing

Payments