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<h1>Customer Support</h1>
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<p><span style="color: #000000; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;"><span class="wysiwyg-color-black"><em>(Please note customer support is provided Monday through Friday during standard business hours. We will typically reply to you within 24 hours M-F, and within 72 hours if your request is received over the weekend or a holiday.)</em></span></span></p>
<p><span style="color: #000000; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">For customer support related to using the </span><a style="background-color: #ffffff; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;" href="http://feature.fm/" target="_blank" rel="nofollow noopener noreferrer">feature.fm</a><span style="color: #000000; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;"> platform, check out our <a href="https://help.feature.fm/hc/en-us" target="_self">Help Center</a> for an entire library of support articles and FAQs.</span></p>
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<p><strong><span class="wysiwyg-font-size-large" style="color: #000000; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">Artist &amp; Pro Artist Customers</span></strong></p>
<p><span style="color: #000000; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;"><strong>Not finding the answers you are looking for?</strong> Feel free to get in touch with our dedicated Customer Support team through the Chat window on <a href="https://feature.fm">feature.fm</a>, or </span><span style="color: #000000; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">by emailing </span><strong style="color: #000000; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;"><a href="mailto:support@feature.fm" target="_blank" rel="nofollow noopener noreferrer">support@feature.fm</a>.</strong></p>
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<p><span class="wysiwyg-font-size-large"><strong><span class="wysiwyg-color-black">Marketer, Pro Marketer &amp; Enterprise Clients </span></strong></span></p>
<p><span class="wysiwyg-color-black">If you are a Pro Marketer or Enterprise client, please contact your dedicated Account Manager directly. </span></p>
<p><span class="wysiwyg-color-black"><strong>Unsure who your Account Manager is?</strong> Email us at <a href="mailto:clientservices@feature.fm">clientservices@feature.fm</a>. </span></p>
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<p><strong><span class="wysiwyg-color-black wysiwyg-font-size-large">Additional Requests</span></strong></p>
<p><span class="wysiwyg-color-black">For <strong>Custom Store</strong> requests, please click <strong><a href="https://featurefm.zendesk.com/hc/en-us/articles/360042873112" target="_self">here.</a></strong></span></p>
<p><span class="wysiwyg-color-black">For <strong>Invoicing</strong>, please click <a href="https://featurefm.zendesk.com/hc/en-us/articles/360042394472" target="_self"><strong>here.</strong></a></span></p>
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<h1><span class="wysiwyg-color-black" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">General</span></h1>
<p><span class="wysiwyg-color-black" style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;">For all other inquiries, please shoot us an email here: </span><a style="background-color: #ffffff; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif; font-size: 15px;" href="mailto:community@feature.fm" target="_blank" rel="nofollow noopener noreferrer">community@feature.fm</a></p>
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<h1>Careers</h1>
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<p>Click <strong><a href="https://featurefm.zendesk.com/hc/en-us/articles/360045180572" target="_self">here</a> </strong>for information about careers.</p>
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<h1>Address</h1>
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<p>Feature.fm<br>85 Broad Street<br>Suite 17.089<br>New York, NY 10004</p>
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Contact & Support

Contact & Support